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Plumbing Problems · Residential Service Plumbing

Why won’t my toilet stop running?

A toilet that runs nonstop is almost always one of two parts: a flapper that no longer seals, or a fill valve that won’t shut off. Either one can quietly waste a lot of water and show up on your bill. The good news is both are common, fixable parts.

Find which part is failing

  1. The flapper isn’t sealing. That’s the rubber flap at the bottom of the tank. When it wears or warps, water seeps from the tank into the bowl, so the tank keeps refilling. The most common cause.
  2. The fill valve won’t shut off. This is the part that refills the tank after a flush. When it doesn’t fully close, water runs continuously into the overflow tube. A fill valve stuck open can waste as much water as a bad flapper, sometimes more, and it’s a top reason for a surprise high bill. Worth checking closely.
  3. The float is set too high. If the float sits too high, water rises above the overflow tube and runs down it nonstop. Lowering the float often fixes it.
  4. A chain problem. Too short and it holds the flapper open; too long and it gets pinched underneath so the flapper can’t seal.
  5. A damaged flush-valve seat. If the seat the flapper rests on is pitted or crusted with minerals, even a brand-new flapper won’t seal against it.

The two-minute checks

Put a few drops of food coloring in the tank, don’t flush, and wait ten minutes. Color in the bowl means the flapper is leaking. To check the fill valve, look and listen for water trickling into the overflow tube (the open vertical pipe in the middle) after the tank is full. While you’re in there, check the chain and the float.

When to call

If it keeps running after the easy checks, or you can’t tell which part is at fault, we’ll sort it out and replace what’s worn. And if your water bill jumped, a running toilet is the number one reason. Same-day service across the Midlands during business hours.

Quick answers

Can a running toilet really raise my water bill?
Yes, a lot. Both a leaking flapper and a fill valve that won’t shut off send water down the drain around the clock. A running toilet is the most common reason a bill jumps.
How do I know if it’s the flapper or the fill valve?
Food coloring in the tank that shows up in the bowl points to the flapper. Water trickling into the center overflow tube after the tank is full points to the fill valve.
Is a running toilet an emergency?
No, but it wastes water continuously, so it’s worth fixing soon rather than letting it run on your bill for weeks.
Can I fix a running toilet myself?
A flapper or float is often a doable DIY. A fill valve or a worn flush-valve seat is trickier, and that’s where a lot of folks call us.

Toilet still running? We’ll find the part that’s wasting water and replace it.

Call (803) 239-7432 Toilet repair →

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