Plumbing Problems

Common plumbing problems, explained straight.

Real answers from a Midlands plumber. What that error code means, what’s safe to try yourself, and when it’s time to call. No scare tactics. If it’s a DIY fix, we’ll say so.

Water heaters

Water heater leaking from the bottom?

Sometimes it’s a five-dollar fix. Sometimes the tank is done. Here’s how to tell which one you’ve got.

Read the answer →

What does Rinnai error code 11 mean?

The unit tried to light and couldn’t. What to check yourself before you call.

Read the answer →

Why does my tankless go hot, then cold, then hot?

Three usual causes for the temperature roulette, and the one we find most around here.

Read the answer →

How often should a tankless be descaled?

Around here: once a year. Why that interval, and what happens when it’s skipped.

Read the answer →

Why is my water heater popping and rumbling?

That noise is sediment hardening in the tank. What it means, and whether a flush is worth it.

Read the answer →

Why does my hot water run out so fast?

Sediment, a broken dip tube, or a tank that’s too small. How to tell which, and the tankless option.

Read the answer →

No hot water, but the pilot light’s on?

The burner isn’t firing. The dial to check first, and what’s safe to touch before you call.

Read the answer →

Why does my hot water smell like rotten eggs?

Hot only, or both hot and cold? What the smell means, and the well-water connection.

Read the answer →

Water heater leaking from the top?

A top leak doesn’t always mean the tank’s done. The usual sources, and what it tells you.

Read the answer →

Service plumbing

Why is my water bill suddenly so high?

Usually it’s a toilet that never shuts off. The two-minute meter test that tells you if it’s a leak.

Read the answer →

Why won’t my toilet stop running?

Usually a worn flapper or a fill valve that won’t shut off, both can spike your bill.

Read the answer →

Why is my water pressure so low?

One fixture or the whole house? The usual causes, from a clogged aerator to a failing PRV.

Read the answer →

Don’t see your problem? Just describe what’s happening. That’s usually all we need.

Call (803) 239-7432 All services

Prefer email? Send us a message →